The Art of Problem Solving
for Leaders and Executives
The Five Minute Manager System · Dr. L. Michael Hall
How leaders cut through noise and get to the heart of problems — using the Neuro-Semantics 5-Minute Problem-Solving Method.
Managers are trained to fix the outside world.
People problems live in the inside world.
Strategy, finance, operations — these are external problems. Your tools work. But when an employee brings drama, confusion, or disengagement to your desk, you're managing someone's internal world of meanings, beliefs, and interpretations. No MBA taught you that.
Solving at the wrong level
Fixing symptoms without reaching the structure beneath them.
The noise problem
Excuses, blame, and drama are not the real problem. They're what the real problem sounds like.
The missing methodology
Managers have frameworks for every external challenge. They have nothing for the five-minute conversation that actually changes someone.
The Five Minute Manager gives you a framework for that conversation.
The Curriculum
The 5-Minute Conversation
- ●Rapport
- ●Acknowledgements
- ●Clarity
- ●Challenge
Entering the Person's State
- ●Heart of Experience
- ●State Induction
Manager vs Facilitator
- ●Roles distinction
- ●Shifting hats in real-time
Formulating the Problem
- ●Real vs Pseudo problems
- ●Well-Formed Problem Conversation
- ●Well-Crafted Problem Statement
Dr. L. Michael Hall
Founder of Meta-Coaching & Neuro-Semantics · International Leadership Expert
Michael Hall has spent 40 years mapping the structure of human experience — how beliefs form, how meanings limit, and how the right question dissolves a problem that hours of advice couldn't touch. He has trained coaches, executives, and organizational leaders in 77 countries through the International Society of Neuro-Semantics.
“Most significant contribution to the field of NLP since 1975”International NLP Trainers Association Award, 1995
Ph.D.
Cognitive-Behavioral Sciences
60+
Published Works
1,200+
NS Trainers Worldwide
77
Countries Active
After 4 days, your next difficult conversation looks different
Define problems clearly
Distinguish the real problem from the noise. Name it precisely in 25 words or fewer.
Make better decisions
Cut through competing narratives with the Critical and Torpedo Questions.
Lead effective conversations
Resolve in 5 minutes what used to take 30 — without becoming a coach.
“Imagine how much time would open up for you. How many problems would you get off your table. How much easier would your life be.”
30-minute counseling sessions become 5-minute conversations
Recurring problems stop recurring — because you're solving the right thing
Your team stops bringing you noise and starts bringing you questions
Secure your seat
Early bird pricing — both rates reduced by 15%.
Rs 38,000
Rs 32,300
15% early bird
- 30 hours of intensive training (4 days)
- Complete training manual & materials
- ISNS Certificate of Completion
- Coffee and lunch breaks included
Rs 79,500
Rs 65,575
15% early bird — HRDC refundable
- 30 hours of intensive training (4 days)
- Complete training manual & materials
- ISNS Certificate of Completion
- Coffee and lunch breaks included
- Corporate invoice for HRDC claim
HRDC refund: Mauritius-registered companies may claim training costs through HRDC. The corporate package is invoiced to support this claim. Net cost after refund may be significantly lower than Rs 65,575.
Questions? Joyce Clever — thecleverwayinfo@gmail.com · +230 5777 8920 · +230 5909 0299
Frequently Asked Questions
Co-Organized By
July 17, 18, 20 & 21, 2026
Ravenala Attitude Hotel, Mauritius
30 hours. A methodology that works on Day 5. A certificate recognized in 77 countries.
Rs 32,300 Individual · Rs 65,575 Corporate · Limited seats